Refund policy

We hope you love your socks as much as we loved making them.

Because socks are a personal item, we’re unable to accept returns or exchanges for products that have been opened, worn, or used.

That said, if something isn't right with your order, we want to make it right.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please let us know within 48 hours of delivery.

Send us an email at admin@yourlostsocks.com with:

1. Your order number
2. A brief description of the issue
3. A clear photo of the product and/or packaging
   

Once we’ve had a chance to review it, we'll take care of the next steps.

Depending on the issue, we may send you a replacement or offer an appropriate resolution — at no additional cost to you.

A Quick Note

We know ordering online means you’re trusting us to get things right.

So if your order arrives with a genuine issue, please reach out. We're a growing independent business, and we genuinely want every order to arrive exactly as it should.

Contact us at: admin@yourlostsocks.com